All FAQs (Helpie FAQ)

Helpie FAQ

  • What industries does Vi3 configurator work with?
    The Vi3 Configurator is ideal for industries such as clothing, apparel and textiles, furniture and building solutions, vehicles and mobility, and manufacturing and industrial solutions. It is suitable for any sector where visualization of custom-made products is needed before purchase.
  • 3. How does a Vi3 configurator improve the customer experience?
    It allows customers to visualize products in real-time, customize attributes, and see immediate pricing or availability updates, leading to better decision-making and higher satisfaction.
  • What are the benefits of integrating Vi3 configurator with an ERP system?
    ERP integration automates data flow between the configurator and your business processes. Allows always updated information directly from the source, eliminating manual errors, improving order accuracy, and streamlining production.
  • How easy is it to update the products in the configurator?
    Content of the product and product catalogs can be updated easily through both ERP system, adding revised 3D assets or using our editor tools, which automatically syncs with the Vi3 configurator.
  • Is there a demo or trial version available?e
    tWe offer access to a demo by invite. Contact us and tell us about your need, and we help you explore the features and functionality to se how this can be integrated into your business.
  • What kind of support do you provide after implementation?
    We offer ongoing technical support, updates, and customization services to ensure the configurator continues to meet your business needs.
  • What is your price model?
    Our price model depends on wether you use our modeling and configuration services, or simply use our Vi3 software. Also dependent on, and the extent of integration into other services required. Contact us for a detailed quote.
  • How do you price your services and licenses?
    Depending on your needs, we offer a complete solution for 3D product visualization, including modeling, setup, and integration with your existing systems. Our pricing also includes ongoing hosting and licensing to ensure your 3D models are accessible and fully functional with VI3 tools. Each pricing tier offers different levels of support, data transfer, and product storage, tailored to fit your business requirements.
  • How scalable is the 3D configurator?
    The configurator is built to scale with your business, capable of handling multiple product categories, configurations, and users without compromising performance.
  • What services does Vi3 offer?
    VI3 provides full-service 3D eCommerce product visualization and configuration solutions. We handle everything from 3D modeling and setup to integration, hosting, and licensing. Our goal is to help businesses bring their products to life online.
  • What services and products do you provide?
    In addition to configurators and ecommerce solutions, we do product animations, interactive explainer 3d animations, training simulations, augmented reality experiences